BEHIND THE MUSIC OF MAAME DANSO
The Full Story
I am a business language instructor, content writer, and musician. I have an extensive background in consulting, administration, project management, and sales. I have consulted for businesses such as Thomasville, Pearson, IHOP, Hops Grill & Brewery, Fair Fax and Arlington Country Public Schools, 2017 Women's March, BLERDCON DC, government contractors, local theatres, visual/graphic artists, and many more. As a consultant I act as a liaison between consumer/businesses and third party vendors to ensure my clients receive the best products and services needed to achieve their goals. Below is my professional work history where you can learn more about my qualifications. If you would like to discuss more on how I can work with you please contact me via LinkedIn.
Increased project success rate by 80%-100% weekly.
Evaluation ratings an average of 4.89% in Dec 2018.
Ability to exceed sales profit plan by 120%.
Client satisfaction ratings an average of 4.7—5.0.
PROFEESIONAL WORK HISTORY
Technical Skills: Mac/Window, POS, AS400, SalesForce, WorkDay, Microsoft Office, SQL, Mailchimp, Google Suite, Adobe, SharePoint, Skype, and Zoom
ONLINE LANGUAGE INDEPENDENT INSTRUCTOR - EF EDUCATION FIRST
June 2018 - Present
Scheduled an average of 26 classes per week with syndicated research on EF Englishtown database. As a result, December 2018 student ratings increased to 4.77 (Private Lessons) and 4.89 (Group Lessons).
Strong ability in building client relationships with working professionals and writing educational content to develop their business language skills.
Ability to work independently after learning company policies/teaching approaches through self-paced, online training. Provides a very flexible schedule to complete numerous tasks.
Execute excellent cultural awareness, communication and motivational skills, as well as a commitment to delivering a high level of training, customer service, and support.
ARTIST MANAGER - MAAMEMUSIC.COM
June 2017 - Present
Self-released debut single "Saving Grace" as a DIY artist on June 2017 and received 6000 streams on Soundcloud in three months.
Debut single was featured on Vittek Tapes mixtape in March 2018.
Campaign garnered 1000+ followers on Instagram and 100+ followers on Facebook.
Debut single was added to the top 200 charts of Euro Indie Music Chart.
Offered a distribution/licensing deal from indie label Rehegoo Music Group, NY the summer of 2018.
GUEST SERVICES/MARKETING MANAGER- SIMON PROPERTY GROUP
December 2017 - April 2018
Managed the guest services desk for new/returning guests and tenants/vendors of the Fashion Centre Pentagon City Mall; monitored the health of operations while ensuring staff morale is strong.
Reported to the Director Of Marketing for financial reports, Applicant Tracking System (Work Day), scheduling appointments, invoices, inventory management, expenses, budget, research, phone screening, screening resumes, interviewing, recruiting, hiring, communications, answering phones, messaging, and general office support.
Responsible for banking transactions, handling cash, pricing, team building, and following company policies for excellent customer service; tracked incoming and returning guests with salesforce and weekly/monthly reports; sales increased by 72%.
PRINT/MARKETING SUPERVISOR - STAPLES
November 2016 - October 2017
Offered sound judgement with relationship building skills in a product focused environment.
Impact on customer support ranked surveys at 4.7 – 5.0% weekly.
Maintained accurate inventory numbers and consistent at updating pricing for products as needed.
Kept center organized to prepare for upcoming projects; sales profit plan for 2017 fiscal year increased to 120%.